Dunnrite Groupage Services Private Limited (DGSPL)

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On a scale of 1-5, rate your overall satisfaction with our shipping services.

Very unsatisfied

Unsatisfied

Neutral

Satisfied

Very Satisfied

How satisfied were you with the accuracy of tracking information provided for your shipments?

Very unsatisfied

Unsatisfied

Neutral

Satisfied

Very Satisfied

Did your shipments arrive within the estimated delivery timeframe?

Yes

No

How satisfied were you with the last-mile delivery experience (local delivery from the distribution center to your location)?

Very unsatisfied

Unsatisfied

Neutral

Satisfied

Very Satisfied

Were there any challenges or delays encountered during the last-mile delivery?

Yes

No

Did you encounter any issues with customs clearance or import/export regulations?

Yes

No

How satisfied were you with the responsiveness and professionalism of our customer service team?

Very unsatisfied

Unsatisfied

Neutral

Satisfied

Very Satisfied

Were your inquiries or concerns addressed in a timely manner?

Yes

No

Please share any additional feedback or suggestions you have regarding our shipping and logistics services.

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